Return & Replacement Policy

As our products are primarily manufactured under customized third-party, OEM, private label, and white label arrangements, returns are generally not accepted once products have been manufactured according to approved specifications.

However, replacement or corrective action may be provided under the following circumstances:

* Products received are damaged during transit (supported by photographs and reported promptly after delivery).
* Manufacturing defects verified by our quality assurance team.
* Products supplied differ materially from the approved specifications or purchase order.

Returns or replacement requests should include:

* Invoice details
* Batch number
* Product photographs
* Description of the issue
* Quantity affected

Products that have been opened, improperly stored, mishandled, relabeled, or modified after delivery are not eligible for return or replacement.